The Nigerian Communications Commission (NCC) placed third among federal Ministries, Departments, and Agencies (MDAs) in the 2026 Public Service Reforms Performance Assessment by the Bureau of Public Service Reforms (BPSR). Nnenna Ukoha, NCC’s Director of Public Affairs, said the ranking followed a broad evaluation using indicators such as the Self-Assessment Tool (SAT), Freedom of Information (FOI) compliance, the Fiscal Transparency and Integrity Index, and official website performance. The Nigerian Investment Promotion Commission (NIPC) and the Nigerian Export Promotion Council (NEPC) took first and second places.
The BPSR’s institutional ranking recognizes MDAs that have excelled in public service reforms and service delivery. In addition to agency awards, 20 individuals at federal, state, and local levels received public service excellence and leadership awards, including Head of the Civil Service Didi Walson-Jack and the President’s Senior Special Assistant on SDGs, Adejoke Adefulire.
At the Abuja ceremony, NCC Executive Commissioner for Technical Services, Abraham Oshadami, represented the NCC’s executive vice chairman/CEO, Dr Aminu Maida, and thanked the Bureau. He said the recognition validates the NCC’s reform efforts and encourages continued focus on transparency, accountability, and improved service quality for telecom consumers. Oshadami highlighted that the award underscores the Commission’s drive to boost customer experience and confidence through regulatory and innovative measures.
Over the past two years, the NCC has rolled out reforms to raise transparency and accountability, including a National Coverage Map that shows near real-time network performance, Quarterly Network Performance Reports, clearer tariff communication rules for Mobile Network Operators, and updated Corporate Governance Guidelines. The Commission has also prioritized timely publication of industry data.
BPSR Director-General Dasuki Arabi praised participating MDAs, especially top performers, for advancing transparency, accountability, and open governance. He noted the awards coincide with United Nations Public Service Day and the Nigeria Public Service Lecture Series. The NCC had earlier ranked second in BPSR’s 2025 website performance assessment; the 2026 review broadened criteria to include SAT, FOI, and fiscal transparency measures.
